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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401


Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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Change Preferred Branch

  • Charles City Branch
    300 North Main Street - Charles City

  • Clarion Branch
    315 Central Avenue East - Clarion

  • Kanawha Branch
    220 North Main Street - Kanawha

  • Latimer Branch
    119 North Akir Street - Latimer

  • Mason City State Street Branch
    33 East State Street - Mason City

  • Mason City West Branch
    2601 4th Street SW - Mason City

  • Mora Branch
    730 Forest Ave East - Mora

  • New Hampton Branch
    124 West Main Street - New Hampton

  • Osage Branch
    501 Main Street - Osage

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Protection for your First Citizens Debit Card

Debit card fraud is more common now than ever before. Help protect your First Citizens Debit Card by enrolling it in the FREE Shazam Bolt$ program!


Sign up one of two ways:

  1. Download Shazam Bolt$ on your mobile device from the Apple App Store or Google Play. Search the Apple App Store or Google Play (type in the words “shazam bolt”). Once you have found the App, download it for FREE to your device. Or, if you have a QR scanner app on your mobile device,  download the app by scanning this QR code.
  2.  Sign up on your home computer at

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Register and set up your user profile by using your First Citizens Debit Card (enter your full card number to determine if your card is eligible). Once you’ve signed in, you can:

  • NEW! Add a trip to notify us of your travel plans using the Manage Travel Notices option
  • Activate alerts for card-not-present (telephone, internet  and mail orders) transactions
  • Activate alerts for transactions over a certain amount
  • Turn your debit card “on” or “off” (perfect if you misplace your debit card or are traveling)
  • Send money to anyone
  • Find ATM locations near you

All of these features are FREE and put you in control! Plus, you’ll know right away if fraudulent transactions have occurred so you can call immediately and stop the fraud.

If you forget your user name or password, you can go to the login page and click on either the “Forgot Username” or “Forgot Password” button. This will generate an email to the email address setup within the App to either provide you with your user name or allow you to create a new password.

For more information about SHAZAM BOLT$, talk with a personal banker at any First Citizens location.

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