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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401

Tel. (641)423-1600

Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
Get Directions

Change Preferred Branch

  • Charles City Branch
    300 North Main Street
    Charles City, IA 50616

  • Clarion Branch
    315 Central Avenue East
    Clarion, IA 50525

  • Kanawha Branch
    220 North Main Street
    Kanawha, IA 50447

  • Mason City State Street Branch
    33 East State Street
    Mason City, IA 50401

  • Mason City West Branch
    2601 4th Street SW
    Mason City, IA 50401

  • Mora Branch
    730 Forest Ave East
    Mora, MN 55051

  • New Hampton Branch
    124 West Main Street
    New Hampton, IA 50659

  • Osage Branch
    501 Main Street
    Osage, IA 50461

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Home Personal Debit Cards

Debit Cards


Everyday transactions made easy!

Be honest: you love when things are simple. Who doesn’t?

That’s why we offer a debit card that allows you to pay for purchases without writing a check or having to carry cash. When you do need cash, you can withdraw cash from an ATM.

We now provide Text Fraud Alerts for your Debit Card.

Fighting Debit Card Fraud!

But first, some important information

  • Card activation/Customize your PIN: 1-800-717-4923
  • Want to change your PIN number? Visit any First Citizens ATM and look for the menu option on the main screen.
  • If you have a lost or stolen debit card:
    If during normal bank hours, please call the First Citizens Bank location nearest you.
    If during non-bank hours, please call SHAZAM at 1-800-383-8000. For more information about SHAZAM, go to the SHAZAM website.
  • To enroll your card in MasterCard® SecureCode™ for added protection against unauthorized use of your card when you shop online, click here.
  • For frequently asked questions about MasterCard® SecureCode™ and 3D Secure, click here.
  • For information about the Automatic Billing Updater(ABU) service from MasterCard®, click here.

MasterCard® Debit Card


Our MasterCard® debit card is linked to your spending account, automatically deducting money when you make a purchase. Plus, all your purchases show up in your Online & Mobile Banking, making it easier to see where you’re spending your money.

Must meet current underwriting guidelines. Must have a First Citizens spending account.

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We help you get more out of your debit card, too!

Ka'Ching Debit Card Rewards

You’ve heard of credit card rewards, but what about being rewarded for purchases made with your debit card?  With Ka’Ching Debit Card Rewards:

  • Earn up to $10 per month*!
  • Rewards based on PIN (excluding ATM transactions) and/or signature-based transactions
  •  Applies to Bazing and Bazing Plus.

Certain restrictions apply, so call or stop in today to learn more!

*Minimum daily spending account balance of $500 required to earn rewards. Overdraft protection balances will not be counted towards the $500 minimum balance. eStatements required. Dollar amount received depends on number of PIN and/or signature-based transactions per month. Basic Spending and HSA debit cards are not eligible. First Citizens reserves the right to discontinue program at any time. See a personal banker for full details.

**Normal underwriting guidelines apply. Does not apply to HSA accounts.

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We also make building up your savings account easier with uSave. Every time you make a debit card purchase, your savings grows!

After enrolling, your debit card purchases will automatically be rounded up to the next whole dollar. The difference is automatically transferred to your designated First Citizens savings account. To help you track your savings, your monthly bank statement will contain an itemized list of the transactions plus provide a record of the savings transfers and the new balance of your savings account.

Enroll Online Now

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We also protect you and your debit card from fraud!


First Citizens Bank uses a fraud prevention tool for ALL debit card customers.

Gain more protection with Brella

For your safety, activity on your debit card is monitored and card blocks by Brella may occur. In the event a block takes place, contact the Brella Fraud Department at 1-866-508-2693. By calling this number, you can confirm blocks and reinstate your card.

If you suspect fraudulent transactions on your debit card:
Please call Shazam Falcon Fraud Assistance at 1-866-508-2693.

Purchase Rewards with your FCB debit card!

Purchase Rewards is a FREE program within Online Banking that lets you earn rewards by using your First Citizens debit card to purchase merchandise and services. Click here to learn more.

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