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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401

Tel.(641)423-1600

Hours
Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
Get Directions

Change Preferred Branch

  • Charles City Branch
    300 North Main Street - Charles City

  • Clarion Branch
    315 Central Avenue East - Clarion

  • Kanawha Branch
    220 North Main Street - Kanawha

  • Latimer Branch
    119 North Akir Street - Latimer

  • Mason City State Street Branch
    33 East State Street - Mason City

  • Mason City West Branch
    2601 4th Street SW - Mason City

  • Mora Branch
    730 Forest Ave East - Mora

  • New Hampton Branch
    124 West Main Street - New Hampton

  • Osage Branch
    501 Main Street - Osage

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Everyday transactions made easy!

Be honest: you love when things are simple. Who doesn’t?

That’s why we offer a comprehensive set of debit card options and services. Not only are they focused on convenience, but they also provide security and the chance to express yourself.


But first, some important information

  • Card activation/Customize your PIN: 1-800-717-4923
  • Want to change your PIN number? Visit any First Citizens ATM and look for the menu option on the main screen.
  • If you have a lost or stolen debit card:
    If during normal bank hours, please call the First Citizens Bank location nearest you.
    If during non-bank hours, please call SHAZAM at 1-800-383-8000. For more information about SHAZAM, go to the SHAZAM website.
  • To enroll your card in MasterCard® SecureCode™ for added protection against unauthorized use of your card when you shop online, click here.
  • For frequently asked questions about MasterCard® SecureCode™, click here.
  • For information about the Automatic Billing Updater(ABU) service from MasterCard®, click here.

Find the right debit card for you!

MasterCard® Debit Card

"I just want a basic debit card."

Our MasterCard® debit card is linked to your checking account, automatically deducting money when you make a purchase. Plus, all your purchases show up in your Online Banking account, making it easier to see where you’re spending your money.

Must meet current underwriting guidelines. Must have a First Citizens checking account.

picture of debit card


My Pic Photo Debit Card

"I want to custom design my debit card."

The My Pic Photo debit card is made for you, by you! Whether you use an image from our stock image gallery or choose to upload your favorite photo, you’ll have a debit card that is uniquely you.

Create your My Pic debit card

Must meet current underwriting guidelines. Must have a First Citizens checking account.

picture of my pic photo debit card

My Pic ID Debit Card

"I want more security in my debit card."

The My Pic ID card allows you to upload an image of yourself so that it can also be used as an ID. Plus, if you lose your card or have it stolen, the ID photo acts as a deterrent to fraudulent use.

Create your My Pic debit card

picture of my pic photo id debit card


We help you get more out of your debit card, too!

Ka'Ching Debit Card Rewards

You’ve heard of credit card rewards, but what about being rewarded for purchases made with your debit card?  With Ka’Ching Debit Card Rewards:

  • Earn up to $10 per month*!
  • Rewards based on PIN (excluding ATM transactions) and/or signature-based transactions
  •  Applies to Bazing Checking and Bazing Plus Checking.

Certain restrictions apply, so call or stop in today to learn more!

*Minimum daily checking account balance of $500 required to earn rewards. Overdraft protection balances will not be counted towards the $500 minimum balance. eStatements required. Dollar amount received depends on number of PIN and/or signature-based transactions per month. Basic Checking and HSA debit cards are not eligible. First Citizens reserves the right to discontinue program at any time. See a personal banker for full details.

**Normal underwriting guidelines apply. Does not apply to HSA accounts.

picture of debit card


uSave

We also make building up your savings account easier with uSave. Every time you make a debit card purchase, your savings grows!

After enrolling, your debit card purchases will automatically be rounded up to the next whole dollar. The difference is automatically transferred to your designated First Citizens savings account. To help you track your savings, your monthly bank statement will contain an itemized list of the transactions plus provide a record of the savings transfers and the new balance of your savings account.

Enroll in uSave today!

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We also protect you and your debit card from fraud!

SHAZAM Bolts

First Citizens Bank uses a fraud prevention tool for ALL debit card customers.

Gain more protection with SHAZAM Bolt$

For your safety, activity on your debit card is monitored and card blocks by SHAZAM may occur. In the event a block takes place, contact the SHAZAM Fraud Department at 1-866-508-2693. By calling this number, you can confirm blocks and reinstate your card.

If you suspect fraudulent transactions on your debit card:
Please call SHAZAM Falcon Fraud Assistance at 1-866-508-2693.

picture of shazam bolts logo

 

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