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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401

Tel. (641)423-1600

Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
Get Directions

Change Preferred Branch

  • Charles City Branch
    300 North Main Street
    Charles City, IA 50616

  • Clarion Branch
    315 Central Avenue East
    Clarion, IA 50525

  • Kanawha Branch
    220 North Main Street
    Kanawha, IA 50447

  • Mason City State Street Branch
    33 East State Street
    Mason City, IA 50401

  • Mason City West Branch
    2601 4th Street SW
    Mason City, IA 50401

  • Mora Branch
    730 Forest Ave East
    Mora, MN 55051

  • New Hampton Branch
    124 West Main Street
    New Hampton, IA 50659

  • Osage Branch
    501 Main Street
    Osage, IA 50461

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Bill Pay



Attention Bill Pay customers - if you are missing a payee, and you had set up an electronic payment to someone via their routing and account numbers, please note these are NOT payment types you can make any longer.

But we do have good news... if you are transferring money from your First Citizens account to an account that you are an authorized signer on at another financial institution, you can still make that payment using External Funds Transfer under the External Transfers section under the Move Money heading.

If you are paying an individual electronically, you can still pay them but it will be either via a paper check through Bill Pay (which requires a mailing address and 5 business day delivery ) or electronically through Popmoney. With Popmoney you can send money to anyone with a United States bank account using only their cell phone number or email address. If you know their routing and account numbers, you can send money that way as well.

If you still have questions please contact or call us at 800-423-1602. We apologize for any inconvenience!

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Online Bill Payments Made Easy!

Truth: no one likes paying bills. But you don’t have to endure the process of writing a check, stuffing an envelope and driving to the post office for stamps or mail drop.

Bill Pay takes that process online and allows you to pay bills from the comfort of your couch.

3 benefits of using Bill Pay

  1. It works for one-time and recurring bills
  2. It takes the guessing game out of mailing a check, waiting for it to arrive and then be cashed.
  3. All of your payments are made within our secure Online Banking system.

Plus, did we mention this is a FREE service? 

For more information about Bill Pay, click here for Bill Pay Frequently Asked Questions.

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