IMPORTANT INFO!
Attention Bill Pay customers - if you are missing a payee, and you had set up an electronic payment to someone via their routing and account numbers, please note these are NOT payment types you can make any longer.
But we do have good news... if you are transferring money from your First Citizens account to an account that you are an authorized signer on at another financial institution, you can still make that payment using External Funds Transfer under the External Transfers section under the Move Money heading.
If you are paying an individual electronically, you can still pay them but it will be either via a paper check through Bill Pay (requiring a mailing address) or electronically through Popmoney. With Popmoney you can send money to anyone with a United States bank account using only their cell phone number or email address. If you know their routing and account numbers, you can send money that way as well.
If you still have questions please contact ebanking@myfcb.bank or call us at 800-423-1602. We apologize for any inconvenience!
Bill Pay - Quick and Easy!
Click here for the demo and see how easy it is to use.
Online Bill Payments Made Easy!
Truth: no one likes paying bills. But you don’t have to endure the process of writing a check, stuffing an envelope and driving to the post office for stamps or mail drop.
Bill Pay takes that process online and allows you to pay bills from the comfort of your couch.
3 benefits of using Bill Pay
- It works for one-time and recurring bills
- It takes the guessing game out of mailing a check, waiting for it to arrive and then be cashed.
- All of your payments are made within our secure Online Banking system.
Plus, did we mention this is a FREE service?
For more information about Bill Pay, click here for Bill Pay Frequently Asked Questions.
