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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401


Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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Change Preferred Branch

  • Charles City Branch
    300 North Main Street - Charles City

  • Clarion Branch
    315 Central Avenue East - Clarion

  • Kanawha Branch
    220 North Main Street - Kanawha

  • Latimer Branch
    119 North Akir Street - Latimer

  • Mason City State Street Branch
    33 East State Street - Mason City

  • Mason City West Branch
    2601 4th Street SW - Mason City

  • Mora Branch
    730 Forest Ave East - Mora

  • New Hampton Branch
    124 West Main Street - New Hampton

  • Osage Branch
    501 Main Street - Osage

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Join Our Team!

Do you love solving problems and helping people in your community? Do you enjoy being challenged? Are you looking for a job that will push you to grow?

If so, you may be a great candidate to join the First Citizens Bank team!

At First Citizens we believe the customer experience is the reason we grow. It is vital that we attract the best qualified employees who are truly committed to finding solutions for our customers' financial needs. We offer competitive salary, comprehensive benefits packages and recognize the value of a diverse workforce.

To Apply:
1. Download an employment application. Fill it out and save it as a PDF to your computer.
2. Once complete, email the application and your Resume using our Secure Email service to DON'T FORGET- reference the job you want to apply for in the secure email message. You can also postal mail your application and resume to:
 First Citizens Bank
 Attention: Human Resources
 2601 Fourth Street SW
 Mason City, IA 50401


We currently have the following job openings:


Contact Center Representative

First Citizens Bank is accepting applications for a full-time Contact Center Representative position at our Mason City office. Duties include answering in-bound customer service calls, performing and processing various customer transactions, performing operational duties and account reconciliation services, and the preparation of reports and documents. The successful candidate will have greater than one year banking experience and/or associates degree or combination of, above average customer service skills, and sales/business development techniques and knowledge of compliance related issues. Interested and qualified candidates should complete and submit our online application.

Trust Administrator

This role is responsible for actively managing client relationships and supporting the fiduciary team.  Position requirements include a Bachelor’s degree, the ability to work on multiple tasks/projects, strong organizational skills, proficient computer skills including Microsoft Office, excellent oral and written communication skills.  Experience in a professional setting and ability to attain advanced designation is preferred.  Interested and qualified candidates should complete and submit our online application.

Administrative Assistant

First Citizens Bank is now accepting applications for a full-time Administrative Assistant position in our Mason City office.  This position will provide administrative support for our Senior Leadership Team and requires an Associate’s degree or 3-5 years of administrative experience, excellent interpersonal/communication skills, project coordination expertise, advanced computer skills, knowledge of compliance/regulatory issues and demonstrated experience maintaining confidential information.  Interested and qualified candidates should complete and submit our online application.

Equal Employment Opportunity is the law and First Citizens Bank is an EEO employer of women, minorities, protected veterans and individuals with disabilities. Applicants and employees of First Citizens Bank are protected under Federal law from discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetics, retaliation or veteran status as well as appropriate state, county and city laws. For additional information pertaining to Federal EEO guidelines please click here.

Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Pay Transparency Nondiscrimination Provision
First Citizens will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. For more information, visit

First Citizens is a smoke free environment. We are responsible for notifying all current and prospective employees as to the Smoke Free Air Act’s applicability to the company’s premises and vehicles. If you have additional questions, please contact Human Resources or visit

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