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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401


Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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Change Preferred Branch

  • Charles City Branch
    300 North Main Street - Charles City

  • Clarion Branch
    315 Central Avenue East - Clarion

  • Kanawha Branch
    220 North Main Street - Kanawha

  • Latimer Branch
    119 North Akir Street - Latimer

  • Mason City State Street Branch
    33 East State Street - Mason City

  • Mason City West Branch
    2601 4th Street SW - Mason City

  • Mora Branch
    730 Forest Ave East - Mora

  • New Hampton Branch
    124 West Main Street - New Hampton

  • Osage Branch
    501 Main Street - Osage

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Financial Calculators

Our library of financial calculators can help you plan for a variety of financial tasks:

  • How much to save each month to reach a specific goal
  • What you need to save to be ready for retirement
  • If additional mortgage payments can help you payoff you mortgage sooner
  • And more!

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Financial Literacy Resources

Being financially literate will help you determine financial goals and ensure your decisions keep you on a path to financial success.

Check out these Financial Literacy Resources

  • My Money Five from learn about the five guiding principles of your finances and how to capitalize on them.
  • Visa's Practical Money Skills- from budgeting and saving to planning for the financial impact of life events, this resource also includes checklists, calculators and other learning tools.
  • 360 Degrees of Financial Literacy- this resource is put together by the American Institute of CPAs, and covers topics like buying a home, insurance and family financial planning.

Online Security Tips

Internet threats have changed significantly over the past several years. Hackers use sophisticated techniques, and there is a greater presence of organized crime in the cyber world. These criminals are increasing their focus on financial institutions, are compromising security controls, are taking over accounts online and making use of fraudulent electronic funds transfers.

To help ensure security when you are online, here are some tips:

  • First Citizens will NEVER ask you for any personal information when calling or emailing you (including usernames, passwords, or other electronic banking credentials)
  • Choose a hard-to-guess username and password that mixes upper and lower case letters, numbers and symbols.
  • Change your passwords at least every 90 days
  • Keep your usernames and passwords safe (don’t write them down on a notebook right by your computer)
  • Have a firewall in place when purchasing items online
  • Log off the system when you are finished with your transaction (instead of only “X”ing out of the page or closing it)
  • If you have a wireless router make sure it is configured to use strong encryption and that the default “sign-in” has been changed.
  • Be suspicious of any email with urgent requests for financial information. Don’t agree to deposit a check from someone you don’t know and then wire money back no matter how convincing the story.
  • Don’t use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic or you don’t know the sender or username. Type the address into the web page directly.
  • Don’t respond to email messages that ask for personal financial information, whether the message comes as an email, phone call, text message or ad. You should only communicate information such as credit card numbers or account information via a secure website or a phone call that you’ve initiated to a legitimate business.
  • Consider installing a web browser tool bar to help protect you from known fraudulent websites. These toolbars match where you are going online with lists of known phisher web sites and will alert you. Earthlink ScamBlocker is part of a browser toolbar that is FREEto all internet users. 
  • Regularly log into your online accounts. Check your bank, credit and debit card statements to ensure that all transactions are legitimate.
  • Report “phishing” or “spoofed” emails to or and when forwarding spoofed messages, always include the entire original email with its original header information intact.
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