Retail Team

Joleen Fleming

Joleen is the Chief Operations and Retail Officer at the Mason City West location and has been with First Citizens since 1995. 

BACKGROUND  

• North Iowa Native
• Started in banking in 1984 through on the job training program

EXPERIENCE & EDUCATION

• AA Degree from NIACC
• Bachelor's Degree from Buena Vista University
• MBA from University of Phoenix
• Graduate School for Retail Banking (University of Wisconsin)
• Commercial Lending School (Iowa Bankers Association)

  PERSONAL

• Husband, Bryan
• Son, Justin and daughter-in-law, Melanie
• Member of St. Joseph's Catholic Church of Epiphany Parish
• Former Board Member of Good Shepherd and Northern Lights Alliance for the Homeless     

Jon Prebeck

Jon is a Vice President, Retail at the Mason City West location and has been with First Citizens since 2016. He works with customers on deposit related and consumer loan related products. He also provides financial counsel.

BACKGROUND  

• Iowa Native
• Works with all Retail Banking products and services

EXPERIENCE & EDUCATION

• Started in banking in 2006
• Graduate of Kirkwood and University and Iowa
• Graduate of Iowa Bankers Consumer Credit School

  PERSONAL

• Wife, Tia, and four children
• Volunteer for Newman Catholic Schools, United Way and Mason City Parks & Recreation
• Member of Mason City Foundation, Mason City Public Library Board, and Mason City Kiwanis

     

Tiffany Nonnweiler

Tiffany is an Assistant Vice President, Retail Officer at the Mason City West location and has been with First Citizens since 2010. She'll be happy to make an "on-site" visit to your business or meet with you at the bank to work with you to create a plan to help your business succeed.

BACKGROUND  

• North Iowa Native
• Specializes in Business Retail Financial needs

EXPERIENCE & EDUCATION

• 14 years in Banking
• Graduate of NIACC and University of Northern Iowa
• Graduate of Iowa Bankers Consumer Credit School
• Graduate of Iowa Bankers Commercial Lending School

  PERSONAL

• Husband, Jeff, and four children
• Member of Epiphany Parish
• Volunteer for Newman Catholic Schools, United Way and Girl Scouts of North Iowa
• Member of Mason City Chamber Ambassadors, Mason City Noon Lions Club and Mason City Youth Hockey Association

     

Angie Hommez

Angie is a Universal Banker/Teller Supervisor at the Osage location and has been with First Citizens since 1995. 

BACKGROUND  

• North Iowa Native
• Works with Retail Banking products & Consumer loans

EXPERIENCE & EDUCATION

• Started in banking since 1989
• Attended NIACC
• Attended the University of Iowa
• Graduate of IBA Consumer Credit School

  PERSONAL

• Husband, Mark, a Compliance Manager for Niman Ranch
• Loves to travel
• Volunteer for Mitchell County Compensation Board
• Former Treasurer and current volunteer for Mitchell County Relay for Life

Tara Kruckenberg

Tara role is VP Teller Management and has been with First Citizens since 1996.

BACKGROUND  

• Mason City Native

EXPERIENCE & EDUCATION

• Graduate of NIACC
• Graduate of UNI

  PERSONAL

• Husband, Jim, and two daughters
• Member of Epiphany Parish
• Volunteer at Newman Catholic Schools

Jane Larson

Jane is the AVP, Retail Banking Officer at the Charles City location and has been with First Citizens since 1987. She supervises the personal bankers, tellers, and customer care representative at that location. Jane helps customers with business and consumer retail needs as well as consumer loans.

BACKGROUND  

• Over 36 years financial experience handling personal banking and consumer loans.

EXPERIENCE & EDUCATION

• Graduate of NIACC
• Graduate of Buena Vista University
• BA in Banking and Finance
• Graduate of Iowa Bankers Commercial Lending School

  PERSONAL

• Husband, Daryl, who is a US Rural Postal Carrier and farmer raising crops and a cow-calf herd
• Two grown children: Eric & Laura (Aaron)
• Member of the Charles City Rotary Club
• Member of the Charles City Ambassadors
• Member of the Floyd County Community Foundation Board
• Member of the NIACC Foundation Scholarship Committee

     

Susan Toftey

Susan is Vice President, Retail Banking Officer at the Clarion location, and has been with First Citizens since 2002. She helps customers with business and consumer retail needs. She enjoys creating relationships and making great connections.

BACKGROUND  

• Iowa Native
• Worked for another financial institution prior to joining FCB

EXPERIENCE & EDUCATION

• AA Degree in Fashion Merchandising, worked in many aspects of Women's Ready to Wear
• Specializes in Retail Financial needs

  PERSONAL

• Loves to give back to the community who supports us
• Involved with Clarion's Economic Development and Chamber of Commerce
• Sits on the Wright County Public Health Board, Clarion Housing Board, Iowa Specialty Hospital Foundation Board
• Involved at her church and other not-for-profit entities

Wendy Rish

Wendy is an Assistant Vice President, Retail Banking Officer at the Mason City West location and has been with First Citizens since 2006. She works with customers on deposit related and consumer loan related products and services.

BACKGROUND  

• North Iowa Native
• Financial experience handling all Retail Banking products and services

EXPERIENCE & EDUCATION

• Started in banking in 1996
• Consumer Lending since 2003
• Graduate of NIACC
• Graduate of Buena Vista University

  PERSONAL

• Husband, Chris
• Two children
• Volunteer with Mason City Community Schools, Mason City Youth Baseball, Mohawk Archery Club

     

Kim Badker

Kim is a Retail Banking Officer at the Mason City State Street location and has been with First Citizens since 1998. She supervises the staff and helps customers with business and consumer retail needs.

BACKGROUND  

• North Iowa Native
• Specializes in Retail Financial needs

EXPERIENCE & EDUCATION

• 21 years in Banking
• Attended NIACC

  PERSONAL

• Husband, Jon, three children, and a grandchild
• Member of Emmanuel Lutheran Church
• Volunteer at Emmanuel Lutheran Church for various committees

     

Kris Johnson

Kris is the Assistant Vice President, Retail Banking Officer at the Mora, MN location and has been with First Citizens since 1985. She supervises the Personal Bankers, Tellers and Customer Care Representatives at that location. She enjoys helping customers.

BACKGROUND  

• Mora, MN Native
• Works with Retail Banking products & Consumer loans

EXPERIENCE & EDUCATION

• 35 years of Banking experience
• Hennepin Technical College -- Banking & Finance

  PERSONAL

• Member of Grace Lutheran Church
• Enjoys traveling, golf, and hitting the trails in her Side x Side
• Enjoys spending time with friends & family    

Jill Fibikar

Jill is the AVP, Retail Supervisor at the New Hampton location and has been with First Citizens since 2010. She is in charge of the tellers and personal bankers at the New Hampton location and also helps customers with business and consumer retail needs.

BACKGROUND  

• Financial experience handling personal banking and consumer loans since 2007

EXPERIENCE & EDUCATION

• Graduate of University of Northern Iowa with a Business Management Degree and a Minor in Economics
• Graduate of Iowa School of Banking

  PERSONAL

• Husband, Eric, who is a member of the Lawler Fire Department
• Two children
• Member of the New Hampton Rotary
• President of New Hampton Rotary July 2018 - July 2019
• Treasurer of the Lawler Lions
• Relay for Life Planning Committee
• Board Member of Great Plays Daycare

     

Laura Kukhan

Laura is the Retail Banking Officer at the Osage location and has been with First Citizens since 2015.  She has taken the management role of leading the retail area. She is passionate about her career because she loves helping others.  Meeting and exceeding the expectations of customers is the most rewarding part of her job.

BACKGROUND  

• She has worked as a teller and personal banker

EXPERIENCE & EDUCATION

• Over 14 years of banking experience
• Attended the University of Wisconsin Stout & River Falls
• Graduate of the Iowa Bankers Compliance School

  PERSONAL

• Enjoys spending time outdoors with her family
• Volunteers for local organizations