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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401

Tel. (641)423-1600

Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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Change Preferred Branch

  • Charles City Branch
    300 North Main Street
    Charles City, IA 50616

  • Clarion Branch
    315 Central Avenue East
    Clarion, IA 50525

  • Kanawha Branch
    220 North Main Street
    Kanawha, IA 50447

  • Latimer Branch
    119 North Akir Street
    Latimer, IA 50452

  • Mason City State Street Branch
    33 East State Street
    Mason City, IA 50401

  • Mason City West Branch
    2601 4th Street SW
    Mason City, IA 50401

  • Mora Branch
    730 Forest Ave East
    Mora, MN 55051

  • New Hampton Branch
    124 West Main Street
    New Hampton, IA 50659

  • Osage Branch
    501 Main Street
    Osage, IA 50461

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Home COVID-19 Relief & Banking Resources

COVID-19 Relief & Banking Resources

Personal Loan Relief

As a community bank, we care about the health and well-being of our customers and the communities we serve. If you are experiencing financial hardship either directly or indirectly related to the novel coronavirus (COVID-19), please know that we are working hard to provide payment relief options to our loan customers.

Call our FCB COVID-19 Task Force at 800-423-1602:

  • If you have a home loan from First Citizens. We are offering various loan modification options to eligible home loan customers. See if you qualify.
  • If you have a consumer loan (personal loan, car loan, camper loan, etc.) from First Citizens. You may be eligible to defer up to 3 monthly payments on your loan.

Supporting Small Businesses

With a $2 trillion stimulus package signed into law by President Donald Trump, many small business owners will be eligible for relief through a series of programs to help them make payroll and continue to operate as they try to weather the economic shutdown occurring throughout the nation. Does this apply to you? If so, click here to learn more.

Benefits AT NO COST For ALL Our Customers And Their Families!

During this unique time, we're partnering with Strategy Corps to provide some benefits for FREE to ALL our customers that our BaZing and BaZing Plus Spending Account customers receive. We're providing these benefits to everyone and their families in the hope we can alleviate some of the financial struggle they may be encountering.

Available to our customers and their families for FREE until December 31, 2020.

Included in this offer are:

  • Pharmacy Savings
  • Eye Care Savings
  • Hearing Savings
  • Personal Identity Theft Benefits

Click for full details and Health Savings Card  
Stay safe and healthy everyone!

If you have questions about this offer, email Strategy Corps at or call 888-577-6933.

If you're interested in learning about our BaZing and BaZing Plus Spending Accounts, click here.
NOTE: This offer is open to ALL CUSTOMERS of First Citizens Bank.

Protect Yourself from COVID-19 Related Scams!

Scam artists take advantage of times like these to gain access to bank accounts. Protect yourself by being aware of suspicious emails and text messages.

Keep your eyes open for medical supply scams, fraudulent donation sites, or anything else that seems fishy. If it seems like it could be fraud, it probably is, so listen to your gut and don’t provide your personal identification (usernames, passwords, Social Security number, etc.) unless you are 100% certain you are dealing with a legitimate organization—one with whom you have made the initial contact. Do not click on links or download attachments from unknown email senders, and do not make purchases or donations on any unknown sites.

Visit the Federal Trade Commission website for more information.

If you have any questions or simply need someone to talk to, give us a call at 800-423-1602. If you need to reach the Wealth Management department, give them a call at 641-422-1600. We are here to listen and provide any help that we can.

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