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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401

Tel.(641)423-1600

Hours
Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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  • Charles City Branch
    300 North Main Street - Charles City

  • Clarion Branch
    315 Central Avenue East - Clarion

  • Kanawha Branch
    220 North Main Street - Kanawha

  • Latimer Branch
    119 North Akir Street - Latimer

  • Mason City State Street Branch
    33 East State Street - Mason City

  • Mason City West Branch
    2601 4th Street SW - Mason City

  • Mora Branch
    730 Forest Ave East - Mora

  • New Hampton Branch
    124 West Main Street - New Hampton

  • Osage Branch
    501 Main Street - Osage

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Home Blog Traveling out of state this summer? Give us a heads up.

Traveling out of state this summer? Give us a heads up.

Mom and dad and 2 children in vehicle with teddy bear

Summer is finally here! Many of you will be heading off on family vacations or other getaways. If you are traveling outside of your normal area and plan on using your First Citizens debit card, please let us know before you go. Stop in to the location nearest you or call 800-423-1602. If you don’t, we might think a thief (and not you) is making all those fun-filled vacation purchases and your debit card may get blocked. 

At First Citizens, we use a fraud protection tool provided through our partner, Shazam, for our debit card customers. Your debit card activity is monitored and card blocks by Shazam may occur if something appears to be out of the ordinary. When you let First Citizens know that you’re away, we can add a record to your account. This can help prevent your “abnormal” spending patterns from triggering a block on your card.

Other Debit Card Tips:

  • Use a PIN whenever possible. It’s the safest payment authentication method since it is something you have, something you know, and something you can change.
  • Explore the powerful Shazam Bolt$ app. A reliable fraud protection tool, Shazam Bolt$ immediately sends alerts for any potentially fraudulent activity, 24/7, for the following:
    • Purchases exceeding cardholder-defined thresholds
    • Card-not-present debit transactions via phone, internet, or mail
    • Suspicious or high-risk transactions
       

You can access Shazam Bolt$ from your mobile device. Learn more by clicking here.  

  • Round Privileged Status logoLook for ATMs with the Privileged Status logo. First Citizens Bank is a member of the Shazam Privileged Status ATM Network. This means there are no transaction fees when you use a network member ATM. There are thousands of ATMs nationwide! You can find SHAZAM Privileged Status ATMs by using the ATM Locator Tool within the ATM Shazam Bolt$ app. 

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