Security

Cyber criminals continue to come up with new and creative ways to fool people. A new type of scam is gaining popularity— personalized scams. Cyber criminals find or purchase information about millions of people, then use that information to personalize their attacks. Below we show you how these scams work and walk you through a common example. The more you know about these scams, the easier it is for you to spot and stop them. How Does it Work? Email or phone call scams are not new, cyber

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Tags: SCAM PREVENTION

During the holiday season, millions of people will be looking online to buy the perfect gifts. What’s not to love? You make a list, check it twice, and then shop shop shop. It’s fast, convenient, and lets you avoid the crowds, however online shopping may make you vulnerable to identity theft. Here are some helpful tips to stay safe when shopping via the internet this holiday season: Shop at websites you trust On the web, some businesses are fabricated by cyber criminals who are

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Tags: Cyber-security

The security and safety of our customers' accounts is extremely important to us, and First Citizens is pleased to offer Text Message Fraud Alerts as part of our debit card protection program. This added protection to your debit card is automatic and text message alerts are free. Here is how it works: When a suspicious activity is detected on your First Citizens debit card, you will receive a fraud alert via text message. If you receive a fraud alert, reply YES (to confirm the transaction)

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Tags: Combat Fraud