Personal

Checkups. We all know that you can visit with a doctor for a physical checkup to make sure all is well. But did you know you can also visit with a personal banker at First Citizens for a Digital Checkup? It's easy! Simply call to set up a meeting (over the phone, virtual, or in person) to review the bank products and services you already have, then find out if there are any new services you could be utilizing. Is a digital checkup important? Well, here are the top five reasons why getting a Digital

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Tags: DIGITAL BANKING TOOLS, FINANCIAL WELLNESS

First Citizens recognizes the importance of document security and disposal. That’s why we are hosting Shred Days on August 31 and September 4, 2020. Click here for locations and times. You will have the opportunity to securely shred and dispose of documents that contain sensitive information. A professional shred truck will collect and shred the documents on the premises. It’s a quick, easy, and safe way to get rid of your personal documents that you’ve had at your house. Due

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Tags: ESTATEMENTS, IDENTITY THEFT, PERSONAL INFORMATION, SHRED DAY

Since the beginning of social civilization, people have held meetings in some form or another. One could argue the first “meetings” took place around a campfire, discussing plans to hunt for food or how to create a wheel. In today’s world, we can use video conferencing to see a doctor, take a class, or talk to family and friends. The list goes on and on. However, the technology behind modern-day video conferencing took decades to develop. Here is an interesting history timeline

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Tags: VIRTUAL MEETINGS

Do you have any pennies, nickels, dimes, or quarters? Right now they are in high demand due to the reduced flow of coins through the economy. Is the COVID-19 pandemic coin disruption equivalent to the toilet paper shortage we have recently gone through? What can be done about it? Before answering these questions, it’s helpful to know the U.S. Mint is responsible for all coin production, while the Federal Reserve (the “Fed”) is responsible for keeping track of it all. If

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Tags: COIN SHORTAGE 2020

As we all adjust to the “new normal” in the way we live due to the coronavirus outbreak, this also includes adjusting to the way we bank. It’s no secret that our drive-thrus are seeing more and more customers visiting to complete a variety of transactions. But these transactions go beyond simply cashing a check or making a deposit. Do you know all of the things you can do in the drive-thru? In the drive-thru you can: Make Loan Payments. Home loans, car loans, you name

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Tags: DRIVE-THRU SERVICES

As if life isn’t unpredictable enough, now all sorts of COVID -19 scams are erupting. It’s quite apparent that during times of hardship there are bad people out there who cannot resist the opportunity to prey upon human vulnerabilities. To fend off these scams, we are urging everyone to take extra care and protect their personal information (ex. bank account number, Social Security number, and date of birth). Scammers will try to trick you by approaching you with timely information

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Tags: IDENTITY THEFT

First Citizens Bank is offering a new and convenient way to do your banking in person. We understand there may be financial matters you cannot conduct at our drive-ups or you simply may not be ready to enter public places just yet. With curbside banking, we are bringing the bank to you in the comfort and safety of your own vehicle! Here’s how it works: Drive to the bank. Park in a designated “Curbside Banking” space. Call the number on the sign. Let us know what you

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Tags: CURBSIDE BANKING

There is no denying it, our personal lives have changed in one way or another due to the coronavirus outbreak. How have your daily routines adapted? What does your "new normal" look like? For some fun interaction, we are having a "new normal" Facebook contest! Share what YOUR "new normal" looks like and you could win up to $100 from First Citizens! Visit our Facebook page and post a photo or video of what you consider your new normal or something you find extraordinary in this time using the hashtag #mynewnormal.

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Tags: MY NEW NORMAL CONTEST

Earlier this month, an app release took place updating SHAZAM BOLT$ to be renamed Brella. Just like SHAZAM BOLT$, the new Brella app offers protection for First Citizens Debit Card holders with real-time alerts and blocks. Do you currently have the SHAZAM BOLT$ app? If so, read the scenario that applies to you: If you are an iOS® user: Your device should have automatically updated from SHAZAM BOLT$ to Brella. If your device has any special settings that restrict automatic updates, visit the

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Tags: DEBIT CARD FRAUD PROTECTION

In this time of the COVID-19 pandemic and economic uncertainty, every cent matters for many households. We want to help support you beyond your basic banking needs. Thanks to our partner @StrategyCorps, we are offering benefits for FREE to ALL our customers that our BaZing and BaZing Plus Spending Account customers receive. Included in this offer are the following: Savings on Local Pharmacy Prescriptions We want to help you save up to 50% or more on selected prescription drugs at participating

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Tags: HEALTH SAVINGS BENEFITS, IDENTITY THEFT AID