Personal

As if life isn’t unpredictable enough, now all sorts of COVID -19 scams are erupting. It’s quite apparent that during times of hardship there are bad people out there who cannot resist the opportunity to prey upon human vulnerabilities. To fend off these scams, we are urging everyone to take extra care and protect their personal information (ex. bank account number, Social Security number, and date of birth). Scammers will try to trick you by approaching you with timely information

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Tags: IDENTITY THEFT

First Citizens Bank is offering a new and convenient way to do your banking in person. We understand there may be financial matters you cannot conduct at our drive-ups or you simply may not be ready to enter public places just yet. With curbside banking, we are bringing the bank to you in the comfort and safety of your own vehicle! Here’s how it works: Drive to the bank. Park in a designated “Curbside Banking” space. Call the number on the sign. Let us know what you

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Tags: CURBSIDE BANKING

There is no denying it, our personal lives have changed in one way or another due to the coronavirus outbreak. How have your daily routines adapted? What does your "new normal" look like? For some fun interaction, we are having a "new normal" Facebook contest! Share what YOUR "new normal" looks like and you could win up to $100 from First Citizens! Visit our Facebook page and post a photo or video of what you consider your new normal or something you find extraordinary in this time using the hashtag #mynewnormal.

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Tags: MY NEW NORMAL CONTEST

Earlier this month, an app release took place updating SHAZAM BOLT$ to be renamed Brella. Just like SHAZAM BOLT$, the new Brella app offers protection for First Citizens Debit Card holders with real-time alerts and blocks. Do you currently have the SHAZAM BOLT$ app? If so, read the scenario that applies to you: If you are an iOS® user: Your device should have automatically updated from SHAZAM BOLT$ to Brella. If your device has any special settings that restrict automatic updates, visit the

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Tags: DEBIT CARD FRAUD PROTECTION

In this time of the COVID-19 pandemic and economic uncertainty, every cent matters for many households. We want to help support you beyond your basic banking needs. Thanks to our partner @StrategyCorps, we are offering benefits for FREE to ALL our customers that our BaZing and BaZing Plus Spending Account customers receive. Included in this offer are the following: Savings on Local Pharmacy Prescriptions We want to help you save up to 50% or more on selected prescription drugs at participating

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Tags: HEALTH SAVINGS BENEFITS, IDENTITY THEFT AID

Social distancing is a challenge. In order to slow the spread of coronavirus, we are all being asked to pretty much stay home and minimize our contact with the outside world. This is changing everything, from how we do business to how we interact with our loved ones — and that’s on top of the stress and uncertainty most of us are already feeling because of the pandemic itself. So, how can we cope with all this stress and living under restrictions while making the most of

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Tags: CORONAVIRUS, RESILIENCY, SOCIAL DISTANCING

Even in our very electronic, paperless world, sometimes you still receive a check as payment. Fortunately, it is very easy to deposit those funds into your First Citizens checking or savings account from the comfort of your home. Simply use the Mobile FCB app and snap some photos with your smartphone! Watch this video to learn how to make a mobile deposit: As shown in the video, here are the 5 easy steps: Open the Mobile FCB App, log in, and tap “Check Deposit”. Select

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Tags: MAKING MOBILE DEPOSIT

We can help you get through this challenging time. If you’re experiencing financial hardship because you’ve lost work, are ill, or are caring for a sick family member due to COVID-19 and have concerns about making payments, please know that First Citizens offers a couple of mortgage loan assistance options: Forbearance You may be able to temporarily suspend or reduce your monthly mortgage payments with a forbearance agreement. This means that First Citizens will either lower or

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Tags: MORTGAGE ASSISTANCE

As with any public crisis, the spread of the coronavirus has created a new crop of greedy hackers – targeting people who are anxiously awaiting their stimulus check, who are working from home, and who are just trying their best to stay healthy. People of all ages need to be on guard against all kinds of scams and misinformation found online, in your email inbox, in your US Postal mailbox, and even in your text messages. As long as COVID-19 remains in the news and the spread of the pandemic

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Tags: CORONAVIRUS RELATED SCAMS

We hope you and your family are doing well during this unique time in history we are living in. We are all in this together. It's good to keep in mind that the COVID-19 pandemic will pass. From the aspect of banking, here are some services you can utilize from home: Online Banking with Bill Pay FCB Mobile App (Apple, Google Play) Remotely deposit checks via Mobile Deposit within the FCB Mobile App Open a Spending account along with a debit card online Open a Savings account or

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Tags: COVID-19 BANKING