Archive - June 2018

Summer is finally here! Many of you will be heading off on family vacations or other getaways. If you are traveling outside of your normal area and plan on using your First Citizens debit card, please let us know before you go. Stop in to the location nearest you or call 800-423-1602. If you don’t, we might think a thief (and not you) is making all those fun-filled vacation purchases and your debit card may get blocked.  At First Citizens, we use a fraud protection tool provided through

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We are excited to announce the release of the Accunet 3.0 site! Have you recently received an e-mail from donotreply@accunet.ascaccess.net? If so, is it asking you to sign up and activate your account? This email is legitimate as is a part of our Accunet upgrade to version 3.0. Please make sure to follow the instructions provided in the email to activate your account and ensure continued online access. If you are a current Trust & Investment customer and never had but would like to set up online

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First Citizens is now offering a brand new savings account called Platinum Savings! This high balance, high-yield savings account is the perfect choice for your long-term savings needs. The more you save, the more you earn! Features of Platinum Savings: No minimum opening deposit. Build your savings faster when you set up automatic deposits into your account. Six pre-authorized debits allowed per month (includes telephone transfers, Online Banking transfers, auto-transfers for overdraft

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As of June 1, 2018, the payment remittance address changed for TCM credit card holders. The payment address changed from Tampa, FL to Carol Stream, IL. Please refer to your June statement for full address. Payments sent to the old address will be forwarded to the new address in Carol Stream, IL until September 1, 2018. If payments are received at the old address after September 1, 2018, they will be returned to sender. Bill Pay: If you are using a bill pay service, you will need to update the

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