Be Safe and Watch Out for Scams!

As if life isn’t unpredictable enough, now all sorts of COVID -19 scams are erupting. It’s quite apparent that during times of hardship there are bad people out there who cannot resist the opportunity to prey upon human vulnerabilities. To fend off these scams, we are urging everyone to take extra care and protect their personal information (ex. bank account number, Social Security number, and date of birth). Scammers will try to trick you by approaching you with timely information
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Have you ever banked at First Citizens by using the tube? The system might seem archaic, but it has stood the test of time with its speed, security, and efficiency. If you have never used it before, watch this video to learn how.   The basic technology behind the pneumatic tube system (using compressed air to transport items through the tube from one location to another) has remained essentially the same since 1893. Despite the advancements in courier transportation technology, pneumatic
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First Citizens Bank is offering a new and convenient way to do your banking in person. We understand there may be financial matters you cannot conduct at our drive-ups or you simply may not be ready to enter public places just yet. With curbside banking, we are bringing the bank to you in the comfort and safety of your own vehicle! Here’s how it works: Drive to the bank. Park in a designated “Curbside Banking” space. Call the number on the sign. Let us know what you
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A sincere smile is a powerful thing. When you smile at another person, you are telling them they are valued and worth the smile that you just gave them. No matter where you are on the globe or what language you speak, smiling is recognized as a universal display of happiness and good nature. Smiling has many benefits: It can reduce your blood pressure, heart rate, pain, and stress as your body releases endorphins. It can increase endurance, strengthen your immune system, and even
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There is no denying it, our personal lives have changed in one way or another due to the coronavirus outbreak. How have your daily routines adapted? What does your "new normal" look like? For some fun interaction, we are having a "new normal" Facebook contest! Share what YOUR "new normal" looks like and you could win up to $100 from First Citizens! Visit our Facebook page and post a photo or video of what you consider your new normal or something you find extraordinary in this time using the hashtag #mynewnormal.
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First Citizens Bank is pleased to announce that McKenzie Humpal, has been promoted to Vice President, Compliance Officer. “In the past eight years at First Citizens Bank, McKenzie has demonstrated her leadership capabilities in numerous ways,” said Sarah Nielsen, Chief Financial Officer at First Citizens Bank.  Humpal currently serves on the Iowa Bankers Association Compliance Committee. She has been with First Citizens Bank since 2012, first as a credit analyst before moving
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Memorial Day is a national holiday that is celebrated on the last Monday in May. It is also the unofficial start of summer (although the season really begins with the Summer Solstice in June). Most importantly, Memorial Day is a day to honor the men and women who have died while serving in the U.S. military. The origin of this holiday dates way back to the Civil War where people would go visit and decorate the gravesites of the fallen soldiers. To this day, the holiday is often celebrated by visiting
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Earlier this month, an app release took place updating SHAZAM BOLT$ to be renamed Brella. Just like SHAZAM BOLT$, the new Brella app offers protection for First Citizens Debit Card holders with real-time alerts and blocks. Do you currently have the SHAZAM BOLT$ app? If so, read the scenario that applies to you: If you are an iOS® user: Your device should have automatically updated from SHAZAM BOLT$ to Brella. If your device has any special settings that restrict automatic updates, visit the
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The last few weeks a day hasn't gone by that we aren't receiving messages about new technologies for communicating, sharing, posting, tagging, pinning, etc... New ways of interacting are rapidly becoming commonplace and applications like Zoom and GoToMeeting are keeping us connected while physically apart. Over a year ago First Citizens Bank began discussions with DocuSign to enable electronic signing both for internal use and to serve our external customers better. At that time, we planned
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In this time of the COVID-19 pandemic and economic uncertainty, every cent matters for many households. We want to help support you beyond your basic banking needs. Thanks to our partner @StrategyCorps, we are offering benefits for FREE to ALL our customers that our BaZing and BaZing Plus Spending Account customers receive. Included in this offer are the following: Savings on Local Pharmacy Prescriptions We want to help you save up to 50% or more on selected prescription drugs at participating
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