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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401

Tel. (641)423-1600

Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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Change Preferred Branch

  • Charles City Branch
    300 North Main Street
    Charles City, IA 50616

  • Clarion Branch
    315 Central Avenue East
    Clarion, IA 50525

  • Kanawha Branch
    220 North Main Street
    Kanawha, IA 50447

  • Mason City State Street Branch
    33 East State Street
    Mason City, IA 50401

  • Mason City West Branch
    2601 4th Street SW
    Mason City, IA 50401

  • Mora Branch
    730 Forest Ave East
    Mora, MN 55051

  • New Hampton Branch
    124 West Main Street
    New Hampton, IA 50659

  • Osage Branch
    501 Main Street
    Osage, IA 50461

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Home Security Center Beware of a Social Security Scam Phone Call

Beware of a Social Security Scam Phone Call


There have been recent reports of individuals receiving calls from spoofed local phone numbers that are supposedly coming from the Social Security Administration.


The caller is pretending to be a government employee. They may threaten you and may demand immediate payment to avoid arrest or other legal action. DO NOT BE FOOLED!

Here's what to look out for:

  • The caller says there is a problem with your Social Security number or account, your number has been compromised, or it was stolen.
  • Any call asking you to pay a fine or debit with retail gift cards, wire transfers, pre-paid debit cards, internet currency, or by mailing cash.
  • Scammers pretend they're from Social Security or another government agency. Caller ID or documents sent by email may look official but they are not.
  • Caller threatens you with arrest or other legal action.

Be Alert!

Social Security may call you in some situations but will never:

  • Threaten you
  • Suspend your Social Security number
  • Demand immediate payment from you
  • Require payment by cash, gift card, pre-paid debit card, or wire transfer
  • Ask for gift card numbers over the phone or to wire or mail cash

Be Active

Protect yourself, friends, and family!

  • Don't return unknown calls
  • Ask someone you trust for advice before making any large purchase or financial decision
  • Don't be embarrassed to report if you shared personal information or suffered a financial loss
  • Share this webpage with others to help protect them

For more information about scams of this nature, click here.

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