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Preferred Branch

Mason City (641)423-1600 Change Location

Your Preferred Branch

Mason City Change Location

2601 4th Street SW
Mason City, IA 50401


Monday-Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm
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Change Preferred Branch

  • Charles City Branch
    300 North Main Street - Charles City

  • Clarion Branch
    315 Central Avenue East - Clarion

  • Kanawha Branch
    220 North Main Street - Kanawha

  • Latimer Branch
    119 North Akir Street - Latimer

  • Mason City State Street Branch
    33 East State Street - Mason City

  • Mason City West Branch
    2601 4th Street SW - Mason City

  • Mora Branch
    730 Forest Ave East - Mora

  • New Hampton Branch
    124 West Main Street - New Hampton

  • Osage Branch
    501 Main Street - Osage

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Protect Yourself with BaZing ID Theft Aid

The number of ID Theft cases are growing, so your personal information is at risk every day. 

What does this benefit provide?

**Review the Guide to Benefits for ID Theft Aid**

Contact us or visit the Bazing website for more information and full details about BaZing benefits.

Interested in opening a BaZing or BaZing Plus Spending Account?

Open Account Online

Identity Restoration
If you're ever a victim of identity theft, you have unlimited access to personal fraud specialists who will provide guidance and identity recovery and restoration assistance.

What if you become a victim of identity theft or other fraudulent crimes?

  • Access to a fraud specialist to guide you through the complex process of restoring your
    personal identity, credit rating, financial security, and legal integrity.
  • Provides legal, financial, and identity theft restorations services.
  • Unlimited access to a fraud specialist to assist you with notification to creditors,
    file alerts and freezes if you deem such action appropriate.
  • The fraud specialist is also available to provide education and assistance with common identity related issues such as lost documents, identity theft of children, travel related issues and more.

How to use:

  1. Call BaZing Customer Service at 855-UBAZING (855-822-9464)
  2. BaZing will connect you with a fraud specialist.

Payment Card Fraud Resolution
If your payment cards are ever stolen or lost, you have a personal fraud specialist ready to assist with canceling your old cards and reissuing new ones. There is no need to register your cards in advance to use the service.

What happens if your payment cards are lost or stolen?

  1. Call BaZing Customer Service at 855-822-9464, and BaZing will connect you
    with a fraud specialist.
  2. The fraud specialist will assist with pulling your online credit report and researching related information.
  3. The fraud specialist will initiate a call with you and each affected creditor and/or bank.
  4. With all parties on the phone, the request will be made to cancel existing payment cards and to have new cards issued.
  5. If you prefer, you may choose to speak directly to the card issuers without assistance from the fraud specialist (we will provide you with card issuer contact information from your credit report).
  6. At your request, a fraud alert with the Credit Reporting Agencies may also be established

Personal Identity Theft

What does this coverage include?

  • Theft or unauthorized or illegal use of your name, demand deposit account or account number, Social Security number or any other method of identifying you.
  • Receive reimbursement for covered expenses to restore your identity, up to the maximum amount allowed.

How do you collect reimbursement?

  1. Call BaZing Customer Service at 855-822-9464 when you believe a stolen identity event has occurred
  2. You will be walked through the necessary steps

Learn About Other BaZing Benefits!


Available 24/7 for when you need help on the road

Learn More


When your phone gets broken by accident or stolen

Learn More


Pharmacy, eye care, and hearing savings

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Have all the BaZing benefits anywhere you go

Learn More

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